top of page

RESUME

Anchor 1
Professional ​
info​​

· Hands-on experience in Toyota’s exemplary product quality and  service support team

· Creative thinker and problem solver with a patented design

· JKK and continues improvement mindset

· Highly motivated team player with many successful team projects

· Fast learner and eager to experience new opportunities and challenges

· Excellent communication skills with proven ability to communicate  with various stakeholders such as dealerships and vendors

Technical Skills

  • Data analysis using R and Python

  • CAD modeling and simulation in SolidWorks

  • CFD modeling in Ansys

  • KPI evaluation and warranty analysis

  • Lean Six Sigma Green Belt

​

Work​
experience​
Data Analyst
Toyota Canada Inc, 2018-Present
​

  • Analyze customer data with Python to improve customer retention and customer experience 

  • Analyze department's budget and finances 

  • Promote Kaizen and JKK mindset within the organization through creative methods such as educational web games

​
Technical Services Consultant
Toyota Canada Inc, 2017-2018
​

  • Write technical quality reports for field quality concerns and warranty claims and perform market impact study

  • Perform hands-on assessment on returned parts to identify root cause and determine corrective action plan

  • Manage parts recovery requests, product surveys and Go&See activities to ensure they are completed accurately and in a timely manner

  • Provide clear communication and technical support to dealerships on parts recovery requests and other activities

  • Promote JKK and continues improvement mindset and implement the concepts in day-to-day work 

​
Accessories Quality Engineer
​Toyota Canada Inc,  2015 - 2016

 

  • Assisted in launching Toyota Canada Certified Vender (TCCV) program by building a platform to determine vendor’s capabilities in supporting Toyota Canada's quality standards

  • Audited and assessed Toyota Canada’s suppliers to identify strong suppliers and their TCCV certification level

  • Introduced and monitored product KPIs to ensure product quality standards are met across all vendors

  • Provided warranty analysis to validate warranty claims and to rank quality issues based on their occurrence and safety concerns

  • Documented Standard Operating Procedures for Quality Engineering role to ensure tasks can be done correctly by future employees  

 

 

Mechanical Engineering Internship
​Damavand Industrial Group, Summer 2013 - 2014

 

  • Provided daily reports on the status of the production line of home furnaces and troubleshot the mechanical issues in the assembly line under supervision of senior engineers

  • Provided Engineering Drawings and 3D models of the furnace’s parts (burner, heat exchanger, fan and etc.) and an animation of the assembly using SolidWorks with attention to specified details and GD&T

  • Built and designed a working sample of Forced Convection Radiator with Automatic Fan System (patented/self-initiative project) 

 

 

Math Tutor
BrilliantBrains​, 2012 - 2013

 

  • Taught grade 12 math to high school students in private sessions

Computer Skills

  • Python

  • R

  • Javascript

  • C programming

  • Matlab

  • Visual Basic programming

  • Microsoft Office

Education
Lantern Institute
​2018 - Present

​

  • Mathematical ​Finance and Data Science​

​
University of Toronto
​2012 - 2017

 

  • ​B.A.Sc in Mechanical Engineering

    • CGPA 3.48

    • Minor in Sustainable Energy

    • Minor in Robotics and Mechatronics

 

​
Awards and
Certificates
​

  • Lean Six Sigma Green Belt Certification                               

  • Faculty of Applied Science and Engineering Dean's Honours List

  • General Motors Women in Electrical/Mechanical Engineering Award

  • Patent Registration Certificate for Forced Convection Radiator with Automatic Fan System

 

​
cropped-Lantern-Institute-a-S-2.png
bottom of page